ALL SALES FINAL
Refunds not given unless there is an EXTENUATING CIRCUMSTANCE store credit ONLY will be given unless otherwise specified. (I’m very understanding but I’m also a very small business)

Shipping quote price is based on ZIP Code the closer you are to Massachusetts the cheaper your shipping will be.

Live arrival guaranteed on FedEx overnight to a hub. I will send a replacement for cost of shipping if your spider dies within two hours of opening. (Live arrival guarantee and replacement spider will be sent ONLY if you have the spider shipped to a FedEx hub due to the safety of the spider and time stamped Unboxing videos are appreciated ) Notification of DOA must be received within 2 hours of opening your package. If I can not be reached a time stamped msg is acceptable. I ship with redline and cost is based on zip code. Spiders are shipped Monday-Wednesday only.
I reserve the right to hold off on shipping a spider due to extreme weather conditions. I care for these spiders very much and want them to arrive to you healthy and happy.
There are times when FedEx is very busy and shipping the spider may result in it being delayed or stuck in one location. I am not responsible for the loss due to these conditions but I will attempt to work with you to find a resolution that works for everyone. That may require waiting for weather more suited to shipping conditions. A small $3.00 fee will be added to packages that require a heat or ice pack.

If you decide you can no longer handle the care of your Spood I will accept it back if you ship it safely, legally and cover cost. I will always take unwanted healthy spoods back if you find you can no longer care for them. Obviously msg me to discuss details. Please do not purchase a spider until you have done your research. They are fun and incredible creatures that will enjoy spending time with you. Make sure you understand the commitment before purchasing. :) please enjoy my tiny friends!!
A NOTE ON “EXACT ANIMAL” NOT PICTURED LISTINGS
I will work with you to pick a Spood that you WILL LOVE. If the exact animal is not pictured I will do my best to find the best match. Or we will work together to find the Spood of your dreams. I certainly have enough to choose from!!!